Last Updated: November 15, 2023
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website or services operated by ConnectVector ("us", "we", "our").
Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our website and services.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our website.
You are responsible for safeguarding the password that you use to access our website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to restrict access to some parts of our website, or the entire website, to users who have registered with us. If you choose to register with our website, you agree to be responsible for ensuring that all information you provide is accurate and keeping such information up to date.
All photography services are subject to availability. A booking is only confirmed after receipt of a deposit payment and our written confirmation.
Session times must be respected. Late arrivals will reduce the duration of the session without a reduction in price. If you are more than 30 minutes late without notification, it may be treated as a cancellation.
Cancellations made more than 14 days before the scheduled session will receive a full refund of any deposit paid. Cancellations made within 14 days of the scheduled session will result in forfeiture of the deposit.
Rescheduling requests made more than 7 days before the scheduled session will be accommodated at no charge, subject to availability. Rescheduling requests made within 7 days of the scheduled session may incur an additional fee.
We aim to deliver the edited images within the timeframe specified in your service agreement, typically 2-6 weeks depending on the service. Delivery times may be extended during peak seasons, and we will communicate any delays.
Images will be delivered in the format specified in your service agreement, typically via digital download. Physical products (prints, albums, etc.) may take additional time for production and delivery.
Our website may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content you post to our website, including its legality, reliability, and appropriateness.
By posting content to our website, you grant us the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material according to your account settings.
Unless explicitly stated otherwise, ConnectVector retains copyright of all images created during our sessions. When you purchase our services, you are purchasing the right to use the images as specified in your service agreement, not the copyright to the images themselves.
Typical usage rights granted include:
Commercial use, editing of images (beyond cropping for social media), or selling the images is not permitted without our express written permission.
When you book our services, you may be asked to sign a model release allowing us to use the images for marketing purposes, including but not limited to our website, social media, advertising, and portfolio. You have the right to decline the model release without affecting the delivery of your images, though a fee reduction is not applicable in such cases.
We strive to provide the best service possible, but cannot guarantee specific results or absolute satisfaction with the images produced. Photography is subjective, and while we make every effort to capture beautiful images, we cannot guarantee specific shots, compositions, or aesthetic results.
While we take all reasonable care with the recording, storage, and delivery of images, the possibility of technical failure cannot be excluded. In the unlikely event of total photographic failure or non-delivery of images due to technical issues, our liability shall be limited to a full refund of all payments made.
We will not be liable for failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control (Force Majeure Event), including but not limited to: natural disaster, severe weather, power or internet outage, illness, pandemic, government actions, or civil unrest.
In case of a Force Majeure Event affecting a scheduled session, we will work with you to reschedule at no additional cost.
Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our website without notice.
Our website may contain links to third-party websites or services that are not owned or controlled by ConnectVector. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
The ConnectVector name, logo, website, and all content included on our website, such as text, graphics, logos, images, and software, is the property of ConnectVector or our content suppliers and protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Our website content may not be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes without our prior written consent. You agree not to use any automated systems or software to extract data from our website (screen scraping).
Your use of our website and services is also governed by our Privacy Policy, which can be found at privacy-policy. Please review our Privacy Policy, which also governs the website and informs users of our data collection practices.
All prices displayed on our website are in GBP and include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect bookings that have already been confirmed.
We accept payment via the methods specified on our website, which may include credit/debit cards, bank transfers, and PayPal. All payments are processed securely through our payment processors.
For most services, a non-refundable deposit (typically 30-50% of the total fee) is required to secure your booking. The remaining balance is due according to the schedule specified in your service agreement, usually no later than the day of the session or event.
For product orders (prints, albums, etc.), full payment is required before production begins.
During photography sessions, you and any participants agree to follow the photographer's directions and behave in a respectful and appropriate manner. We reserve the right to terminate a session if any participant behaves in a way that is dangerous, inappropriate, or impedes our ability to work effectively.
For event photography (weddings, corporate events, etc.), you are responsible for securing any necessary permissions for us to photograph at the venue and for informing us of any restrictions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website and services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our website and services.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us:
Email: [email protected]
Phone: +448266963423
Postal Address: 8 Charles Brooks, West Sienna, LL18 3RP, United Kingdom